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Posted: Thursday, February 8, 2018 11:50 AM


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Oldcastle BuildingEnvelope(R), a division of Oldcastle, is the leading supplier of products specified to close the building envelope. They include: custom:engineered curtain wall and window wall, architectural windows, storefront systems, doors, skylights and architectural glass.
Job Description
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Document customer interactions and transactions
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Listen attentively to customer needs and concerns, demonstrate empathy, and be an advocate for the customer
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Accurately process phoned, faxed, and e:mailed quotes and orders in accordance with cut off times and other time constraints that may exist
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Data entry of faxed, emailed, and phoned in orders for production
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Coordinate between sales and production to meet customer deadlines
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Communicate with customers to determine expected delivery date and time
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Resolve product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustments; following up to ensure resolution
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Travel with outside sales personnel as required promoting customer relations
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Assist sales staff with expediting orders and communications with the production floor
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Provide assistance to all co:workers when needed
What Oldcastle Offers You
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Highly competitive base pay
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Comprehensive medical, dental and disability benefits programs
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Group retirement savings program
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Health and wellness programs
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A culture that values opportunity for growth, development, and internal promotion
About Oldcastle
Oldcastle has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the Oldcastle family. Oldcastle operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
Oldcastle is a great place to grow If you're up for a rewarding challenge, we invite you to take the first step and apply today Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the Oldcastle family
Follow Oldcastle Careers onFacebook,Twitter,Instagram,Google+,Pinterest,WordPress (Career Blog)andLinkedIn
Oldcastle BuildingEnvelope(R)
is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability::If you want to know more, please click on thislink.
Oldcastle BuildingEnvelope(R)
is part of the Oldcastlecareers(TM) network.

Source: https://www.tiptopjob.com/jobs/77872464_job.asp?source=backpage


• Location: Indianapolis

• Post ID: 34563367 indianapolis
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