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Posted: Sunday, March 12, 2017 10:23 PM

We are currently seeking a Customer Service Request professional who has strong phone customer service and dispatching experience. The ideal candidate will be flexible and easily able to work within a team, able to work in a fast paced environment and where quality and high achievement levels are important. Hours will be Wednesday through Sunday from 3 pm to 11 pm. DEEM, LLC is a commercial mechanical and electrical company offering HVAC, Plumbing, Electrical, Refrigeration, Industrial Piping, Building Automation, and Sheet Metal Installation and services. We are centrally located in Indianapolis, Indiana with satellite offices throughout the Midwest down to the southeastern United States.Knowledge, Skills and Abilities:Must have 2 or more years of customer service / dispatching experienceWill answer customer callsWill input / record customer service calls via phone and emailResponsible for dispatching on call service techniciansResponsible for entering service work order notesAdditional Requirements:Must have a clean driving record and possession of valid driverA?s license (must be 21 or older for insurance purposes)Must be willing and able to pass a drug screen and background checkSpecial RequirementsHigh degree of accountabilityStrong interpersonal skillsHighly developed verbal and written communication skillsAbility to interact effectively, professionally, and collaboratively with internal and external clientsClose attention to detail, strong organizational skills, and ability to prioritize and multi:taskAbility to manage multiple assignments with changing prioritiesBenefits:Medical / Dental / Vision InsurancePaid Vacation (PTO : up to 3 weeks, based on number of years of industry field experience)Six paid HolidaysLife InsuranceShort term and Long term Disability Insurance401k with generous company match

Source: https://www.tiptopjob.com/jobs/64763698_job.asp?source=backpage


• Location: Indianapolis

• Post ID: 22267983 indianapolis
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