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Posted: Saturday, February 3, 2018 8:17 PM

Job Description
We are currently accepting resumes for a Technical Support Manager in Fishers, IN.

The selected candidate will perform the following duties:
: Analyze and prioritize technical questions as they come in
: Analyze and decide if the technical questions are problems or issues
: Assign the problems/issues to support team
: Follow up with partners/customers to gauge their satisfaction level regarding the technical questions
: Turn technical questions into FAQs and upload into web site
: Analyze the technical questions and forward them to product management and design team for product design enhancement

Required Skills and Experience:
: Bachelors degree in Engineering or Computer Science
: Minimum of 8 years working experience
: Technical knowledge on automation networks (must know how to configure some of these devices) : Profinet, EtherNet/IP, ModBus TCP, RS:232/422/485, Human Machine Interface (HMI), PLCs (Programmable Logic Controls), SCADA

Preferred Skills and Experience:
: Broadband, building automation or factory automation experience highly preferred
Company Description
UNICON International, Inc. is a top consulting firm in Columbus, Ohio and is dedicated to achieving total client and employee satisfaction. Our clients range from Fortune 500 companies to small and medium sized businesses. We work with companies to help them define and meet their staffing needs by providing high quality and competitively priced products and services. If you are interested in working for an organization where honesty, integrity and quality are among the core principles then apply today at UNICON

Source: https://www.tiptopjob.com/jobs/77917399_job.asp?source=backpage


• Location: Indianapolis

• Post ID: 34599442 indianapolis
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