Home > Indianapolis jobs > Indianapolis computer/technical

Posted: Thursday, February 1, 2018 5:34 AM

IT Help Desk Support, Carmel, IN
Back to All Open Positions
Company Description
Allied Solutions is one of the largest providers of insurance, lending, and marketing products to financial institutions in the country. It is our goal to work with our clients every step of the way, utilizing technology-based solutions that are customized to fit their needs. With more than 4,000 clients nationwide and office in more that 14 states, we have grown progressively and we've recently exceeded 1,000 employees. If you're a person who thrives in a fast-paced, team-based, diverse environment and you enjoy helping others through personalized service, Allied Solutions could be the perfect fit!
Job Description
40% Provide IT support resolving simple to complex problems to the end user s satisfaction
15% Update and maintain desktop hardware inventory and surplus equipment
10% Assist in ensuring maximum availability of all network and systems components
10% Create and maintain documentation for system performance, bugs and program requirements
5% Interact with vendor support contacts to resolve technical problems with desktop equipment and software
5% Assist in technical upgrading and maintaining of desktop systems
5% Other responsibilities and duties as assigned
Education, Experience, & Certifications:
+ Bachelor s degree required or equivalent work experience in computer science or engineering
+ 2 3 years experience with end user IT support including desktops, laptops and mobile devices
+ Microsoft certification is a plus
+ Must possess ability to provide outstanding technical support
+ Working knowledge of Windows OS (Versions 7 10)
+ Outstanding MS Word, PowerPoint and Excel skills
+ Basic knowledge of networking concepts
+ Ability to handle multiple projects and deadlines
+ Must occasionally lift and/or move up to 30 lbs.
+ Provides outstanding customer service.
Benefits of Joining our Team
We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PRO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
Associated topics: assistant, client support, customer support, desk, help desk, information technology help desk, information technology support, msword, support, system support


• Location: Indianapolis

• Post ID: 34481192 indianapolis is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018