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Posted: Tuesday, March 7, 2017 5:33 PM

Job Description:Recovery Specialist- Collections Specialist- Collections Representative Mission of Title: This role is responsible for reaching out to customers whose accounts are in past due status in order to collect the money owed from them. ESSENTIAL FUNCTIONS: * Make collections calls both outbound and inbound using dialer technology * Multi-task between multiple applications * Identify and resolve customer issues for not making monthly payments * Provide excellent customer service while educating and stressing urgency to continue to make monthly payments * Answer and update any billing inquiries * Work with managers, internally and externally, to resolve any customer or account concerns * Assume ownership of learning new or revised processes and SOPs CULTURE FIT: Collections Representative will be a: 1. Growth Oriented Learner - Each of our team members are personally committed to their own development. Businesses Don't Grow, People Do! 2. Competitive Winner - We are a team of high achievers who love our jobs, relentlessly work to be the very best and enjoy rewards based on our performance. 3. Humble Servant - We are high character leaders who serve people. We treat people as they would like to be treated..


• Location: Indianapolis

• Post ID: 22108098 indianapolis is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017